Privacy Policy

 

Shenzhen Lanke Xuntong Technology Co., Ltd. provides you with online and offline product services. We know the importance of personal information to you, and thank you for your trust in us. When you use our services, we will Your relevant information may be collected and used. We hope to use this "Privacy Policy" to explain to you how we collect, use, store and share this information when using "Velosan kitchen", as well as the ways we provide you with access, update, control and protection of this information. This "Privacy Policy" is closely related to the services you use. I hope you read it carefully and, if necessary, make the choices you deem appropriate in accordance with the guidelines of this "Privacy Policy". For the relevant technical terms involved in this "Privacy Policy", we try to use concise and concise expressions and provide links to further explanations for your understanding. By using or continuing to use our services, you agree to our collection, use, storage and sharing of your relevant information in accordance with this Privacy Policy.

 

1.Information we may collect

When we provide services, we may collect information generated when you use functions or receive services through automated means. If you do not provide relevant information, you may not be able to enjoy some of the services we provide, or may not be able to achieve the intended effect of the relevant services.

 

1.1 Information provided by you

The relevant personal information you provide to us when using our services, such as phone number, email, etc.; the shared information you provide to other parties through our services, and the information stored when you use our services.

 

1.2 Your information shared by other parties

Velosan kitchen will not share your information with third parties, only for internal access

 

2.Your information we obtain

 

2.1 Equipment or software information

For example, the configuration information provided by your mobile device, web browser or other programs used to access our services, your IP address and the version and device identification code (IMEI/MAC/AndroidID/IDFA/OpenUDID/ GUID/SIM card IMSl information, etc.); information searched or browsed when using our services, such as the web search terms you use, the url addresses of social media pages you visit, and other information you browse or ask to provide when using our services and content details; information about the mobile applications (APP) and other software you have used, and information about the mobile applications and software you have used;

 

2.2 Location information

Refers to the information about your location collected when you turn on the device positioning function and use our location-based related services, including: when you use our services with a mobile device with positioning function, collect your information through GPS or WiFi, etc. geographic location information; real-time information including your geographic location provided by you or other users, such as your location information contained in the account information you provide, uploaded by you or others showing your current or past geographic location You can stop the collection of your geographical location information by turning off the positioning function.(This is for Android, IOS does not need to apply for this permission)

 

2.3 The running process

Obtain the current process to judge whether it matches this application, and perform relevant logic processing to prevent malicious process calls.

 

2.4 Album gallery information

When you need to modify the user avatar, we need to open the photo album gallery, let you choose a picture in your own gallery, crop it and save it as your avatar, if you don't change the avatar, we promise not to obtain your avatar in any way Gallery information.

 

3.How we may use the information

We may use the information collected during the process of providing services to you for the following purposes: to provide services to you; when we provide services, for identity verification, customer service, security protection, fraud detection, archiving and backup purposes , to ensure the security of the products and services we provide to you; to help us design new services and improve our existing services; to certify software or manage software upgrades; to allow you to participate in surveys about our products and services. In order to allow you to have a better experience, improve our services or other purposes you have agreed to, we may use the information collected through a service to collect information for our other purposes, subject to compliance with relevant laws and regulations. Serve. If we provide the corresponding option in the relevant service, you can also authorize us to use the information provided and stored by the service for our other services. We will do everything possible to take appropriate technical means to ensure that you can access, update and correct your registration information or other personal information provided when using our services. When accessing, updating, correcting and deleting the aforementioned information, we may require you to verify your identity to ensure account security.

 

4.We will not share your information

We will not share your personal information with any third parties: such as our

Share your personal information with any of the above third parties, and we will endeavor to ensure that such third parties comply with this Privacy Policy and other appropriate confidentiality and security measures that we require them to comply with when using your personal information. With the continuous development of our business, we may conduct mergers, acquisitions, asset transfers or similar transactions, and your personal information may be transferred as part of such transactions. We will notify you prior to the transfer. We may also retain, save or disclose your personal information for the following needs: to comply with applicable laws and regulations; to comply with court orders or other legal procedures; to comply with the requirements of relevant government agencies; interests, or reasonably necessary to protect the personal and property safety or legal rights of our customers, us, and other users

 

5.Application Permission Description

 

5.1 Phone storage permissions

It is used for storage of application operation logs, communication log storage, and log export to mobile phones.

 

5.2 Location permission

The location permission is a necessary permission to obtain the search results of Bluetooth devices. The application needs to obtain the location permission before it can complete the search for Bluetooth devices and then establish a connection for communication debugging.

 

5.3 Bluetooth connection permission

Bluetooth search permission Bluetooth search permission is a necessary permission for the Android 12 version to obtain the search results of Bluetooth devices. The app needs to obtain the Bluetooth search permission first to complete the search for Bluetooth devices, and then establish a connection for communication debugging.

 

5.4 Recording permission

When you need a hearing test, we will conduct environmental decibel detection before to ensure that you test in a quiet environment, improve the accuracy of the hearing test, and ensure that our hearing equipment can be better adjusted to suit you later. Parameter range to help you restore your hearing

 

5.5 Access to photo and video permissions

Access to photo and video permissions is the permission required by the Android 13 version to obtain media files such as album pictures. The Android 13 version no longer uses file read and write permissions to subdivide this permission. If it is an Android 13 mobile phone, we need this permission

 

6.Third-party services

Velosan kitchen will not share your data with third parties. If we need you to provide certain information to verify your identity when using this product, and when connecting services to our third-party service providers, we will use this information in strict compliance with this Privacy Policy.

 

7.Information Security

We only retain your personal information for the period necessary for the purposes described in this "Privacy Policy" and within the time limit required by laws and regulations. We use a variety of security technologies and procedures to prevent loss, misuse, unauthorized access or disclosure of information. For example, in some services, we will use encryption technology (such as SSL) to protect the personal information you provide. But please understand that due to technical limitations and possible malicious means, in the Internet industry, even if we do our best to strengthen security measures, it is impossible to always guarantee 100% security of information. You need to understand that the system and communication network you use to access our services may have problems due to factors beyond our control.

 

8.Account Cancellation

In the logged-in state, click "Settings" at the bottom of the main page to enter the setting page, click "Privacy", and find the entry of "Cancel account" in the "Privacy" page. The logout is a real-time process. Once it is executed and cannot be revoked, the data will be deleted. Completely delete, do this with caution.

 

9.Minors use our services

We encourage parents or guardians to guide minors under the age of eighteen to use our services. We recommend that minors encourage their parents or guardians to read this Privacy Policy, and we recommend that minors seek the consent and guidance of their parents or guardians before submitting personal information.

 

10.Contact us

If you have any questions about this Privacy Policy or related matters, please contact us at shenzhen@freqchina.com.

 

11.Changes

We may revise the terms of this "Privacy Policy" from time to time, and such revisions form part of this "Privacy Policy". If such amendments result in a substantial reduction of your rights under this Privacy Policy, we will notify you by posting a notice in a prominent position on the homepage or by sending you an email or by other means before the amendments take effect. In this case, if you continue to use our services, you agree to be bound by the revised Privacy Policy.

 

This Privacy Policy was published on May 5, 2023 and will be published on May 5, 2023

The update takes effect.